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When to Call 911

Any time a person believes that urgent medical care is required, especially if the situation is potentially life-threatening, call 9-1-1 immediately! There are many examples of life-threatening emergencies including:

  • Chest Pain
  • Sudden Loss of Consciousness
  • Weakness on One Side
  • Severe Burns
  • Seizure
  • Coughing or Vomiting Blood
  • Severe Allergic Reaction
  • Shortness of Breath
  • Sudden Slurring of Words or Difficulty Speaking
  • Trauma
  • Poisoning
  • Severe Stomach Pain

It is also important to consider if the sick person’s condition could become life-threatening on the way to the hospital, there is a delay in getting to the hospital or if moving the person could cause further injury. If so, the person needs the skills or equipment of paramedics so call 9-1-1 right away.

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The First First Responders

REMSA Communications is known primarily to the community as the dispatchers that make up the team of medical professionals including Emergency Medical Technicians (EMTs), Paramedics and Communications Specialists who answer 9-1-1 medical emergency calls for all of Washoe County. REMSA’s Communications team gives life-saving instructions while callers await the arrival of EMS. They provide critical information and directions, as well as encouragement and support.


Our One Call Center allows for providers and healthcare facilities to make one call to our Internationally Accredited dispatch center to arrange for patient transport whether it be emergent 9-1-1 calls or non-emergent inter-facility transfers. REMSA Communications has the expertise and resources to efficiently and safely transport patients by ground ambulance, helicopter, or fixed-wing services provided by Care Flight. REMSA’s One Call Center provides the high level of expertise and customer service you need.

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The REMSA Communications Center was awarded the Accredited Center of Excellence (A.C.E.) from the International Academy of Emergency Dispatch (IAED) in 2001 and since has maintained reaccreditations. REMSA was the first Communications agency in the state of Nevada to achieve this prestigious status and remains the only one, co-located with an A.C.E. Nurse Health Line.

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General Information (775) 858-5700
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